Game update 30th April 2019
#1
Posted 30 April 2019 - 06:21 AM
- Bluefire and Phloo like this
#2
Posted 30 April 2019 - 08:02 AM
Hi all,
It seems the update is taking longer than normally. Unfortunately I don't have any update yet why this is, or when the game will come back online. As soon as we know more, we'll be able to share. Please be patient and try and do something useful in meantime (perhaps the house needs a vacuum or some dishes are waiting lol, just kidding).
#3
Posted 30 April 2019 - 08:45 AM
We are online, you can open your game the message system looks... weird lol
#4
Posted 30 April 2019 - 09:37 AM
I think the new look message system may take a little time to get used to, but im sure we will get there. Dont forget to put any comments or suggestions and issues you have with it here.
The first one I have heard is - 'Would have liked the ability to sort my messages into my own tabs'
#5
Posted 30 April 2019 - 12:33 PM
The system is fine, something to get used too.
What I personally dislike for sure, is that whatever message you get, when opening the mailbox, you will not automatically go to this particular tab. Also if you receive a message, part of a conversation, automatically show this thread. I have to search now for it, not something I'm looking forward too. Makes me want to put everyone on ignore lol.
#6
Posted 30 April 2019 - 12:46 PM
First off, let me complement you on the new message system.
It looks nice and has a great feature of splitting the relevant messages.
One issue that I have now though is that the vouchers do not show what they contain.
Example: I cannot see which of my energy vouchers contains x amount of energy.
When I have saved up some vouchers to complete assignments in the future and still need to use one right now, I don't know which one to activate.
I hope you can resolve the current filler text.
Keep up the good work!
#7
Posted 30 April 2019 - 17:19 PM
im not a huge fan of the new messaging system. Whilst its "something that will grow on you" is a possibility, I had atleast 5 messages in my inbox that had important info that I can no longer access, they have simply disappeared. There is nothing in the conversations tab to locate them with. Wilst I accept that change is part of the game, I personally would like the option to go back to the old message system
#8
Posted 30 April 2019 - 18:12 PM
The new messaging thing I like actually. It's more sorted out and don't have to look after older messages between your mails to see what was all told because it's now all in 1 place.
Only 1 thing I don't like is that there is no message sound when somebody messages you
Also, every conversation on UK1 was all gone for me. My conversation list was completely empty (which I don't have on my other server accounts)
And just a little thing, if you message to a studio mail to just the sender, it goes in the conversation list to that 1 person. That's kinda a bit bad really. It would been better if that went to the same tab still with the subject as you would see about what that was
Edited by Jason777, 30 April 2019 - 18:37 PM.
UK1 - Jason777
UK2 - JasonXXX
NU1 - JV676767
#9
Posted 01 May 2019 - 04:22 AM
studio mail is broken. i cannot send a mail to the whole studio. also, why is there no "sent mail" tab? the vouchers now just tell me when they expire and only give me an option to "redeem." unfortunately, it does not tell me how much energy is in the voucher. the new mail system is not good. there's an old expression, "if it ain't broke, don't fix it." perhaps the developers have never heard this before, because now it's broken, and it certainly didn't need fixing.
#10
Posted 01 May 2019 - 04:37 AM
So, to summarize, actual bugs reported:
1) Can't send mail to entire studio.
2) No sound when a message is received
3) Lost email messages
In love with my Baby.
#11
Posted 01 May 2019 - 07:24 AM
In addition:
- General mails don't scroll in the app; only conversations do
- App showing German texts
- Ignore and report button missing? (I can't find them)
- Can't see the amounts of the energy vouchers
- uliana likes this
#12
Posted 01 May 2019 - 09:43 AM
I don't think there is a problem with studio mails sending I think
UK1 - Jason777
UK2 - JasonXXX
NU1 - JV676767
#13
Posted 01 May 2019 - 09:50 AM
So with some help, I managed to find the Ignore and Report button:
When you receive a conversation, you have the name of sender twice at the top.
If you click on the bottom one of those, with the gender icon in front, you will get a dropdown with the buttons:
#14
Posted 01 May 2019 - 11:13 AM
Many users have been asking the devs for months to finally do something about the iOS version of the game and their response it to make it even more useless? I guess they really don't care about this segment of the player base and are fine with droving it away. People won't buy a new phone or tablet just to continue playing BBE... The new messaging system isn't even that good, apparently isn't working properly for now and has flaws like not being able to see how much energy each voucher contains. They should have left the opportunity for the players to keep using the old system both on mobile and desktop versions of the game.
Edited by Amberson, 01 May 2019 - 11:16 AM.
#15
Posted 02 May 2019 - 09:26 AM
Hey Amberson,
Could you please submit a ticket, supported with some screenshots and a comprehensive explanation for this? It will help us to make it aware to the devs that iOS is having issues.
Thanks.
#16
Posted 02 May 2019 - 15:25 PM
wife of Asstomic
#17
Posted 02 May 2019 - 15:34 PM
Savannah, I am getting the same issue. I had updated my app after this week's game update and it was working fine. When I try it now, I am also getting "game data is being downloaded" but nothing is moving.
- Savannah likes this
#18
Posted 02 May 2019 - 22:59 PM
#19
Posted 03 May 2019 - 23:50 PM
Hey Amberson,
Could you please submit a ticket, supported with some screenshots and a comprehensive explanation for this? It will help us to make it aware to the devs that iOS is having issues.
Thanks.
Hey, DP. It’s not about having issues, it’s just that the mobile version of the game for iOS devices has become obsolete and not being updated anymore. Other players have brought attention to this before and expressed their frustration about not being able to enjoy any of the new features. Both on this forum and through tickets.
I think someone said that they were told by the support that the devs are working on a new app for the iOS devices, but months have passed and nothing has changed. All these problems started when they introduced the big update with the apartments feature. For a short time after that, the mobile version of the game was completely offline and when they received a lot of complaints about it, they put the old version of the game that didn’t have the apartments feature back online. Since then, none of the new features that are being continuously implemented into the game are part of the iOS version.
I’m now getting this message when I tap on the mail icon: “The message system has been updated and is no longer available in this version. Please use the official version for android, flash or html5 to access your messages via the new messaging system."
#20
Posted 04 May 2019 - 08:44 AM
The energy amount of vouchers is now shown.
Also tagged with one or more of these keywords: update, April 2019, patches, maintenance
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