1 reply to this topic

[p1eas3]

Every minute or so, I get a notification telling me that I have a new message, but I don't see it. Whenever I open my mail box, it doesn't show any new messages. Then, when I close the mail box the notification disappears, but I get another one after a minute or so.

[Becky Lynch]

This happens to me as well when using the mobile app. In this case you can close the app and reopen it and the message will then be available. I am not sure what causes it since it also happens with Hero Zero. To the best of my knowledge support is aware but opening a support ticket is still a very good idea so that they can gather more data about the root cause. For now though closing and reopening will work.