Are the Ads broken for everyone? They were working fine for me until a couple of days ago...just in time for when I really need to use them to get through a week of double energy.
TV Ads Broken?
#1
Posted 24 January 2020 - 01:48 AM
#2
Posted 24 January 2020 - 03:54 AM
They are for me as well
#3
Posted 24 January 2020 - 07:31 AM
Same for me. Also seen several players reporting this in the "Shoutbox" in the German forum. Ticket sent. Latest staff reply, they are aware of the problem, currently working on fixing this issue, but unable to provide a time frame for it being fixed.
Until then just enjoy more time of gaming fun.
#4
Posted 24 January 2020 - 10:40 AM
Have same problem too
#5
Posted 24 January 2020 - 12:43 PM
We do appreciate the feedback, also in other countries, the issue has arised.
Please report this issue also to the support if you haven't done this yet, so we can relay the issue to the people responsible
- wuffy and FetWolf like this
#6
Posted 24 January 2020 - 13:50 PM
If anyone has some free time, please play the usual games with support and deal with their update flash, clear cache, cookie, use another browser and send a meaningless snapshot of a black window with no ad playing.
I tried to explain that this is a global issue and not an issue with one of my 2 computers or 3 browsers.
Sigh...
#7
Posted 24 January 2020 - 16:53 PM
If anyone has some free time, please play the usual games with support and deal with their update flash, clear cache, cookie, use another browser and send a meaningless snapshot of a black window with no ad playing.
I tried to explain that this is a global issue and not an issue with one of my 2 computers or 3 browsers.
Sigh...
I learned that on my first ticket awhile back. Since then I always tell in any ticket right on the opening that I already tried those steps. They only asked if I use VPN or a proxy server so the text traffic was at least shortened.
However, since they are aware of this, there are no further tickets necessary about this case..
#8
Posted 24 January 2020 - 21:15 PM
Starting to get a few to work now. Fingers crossed.
#9
Posted 25 January 2020 - 13:35 PM
Fixed
#10
Posted 25 January 2020 - 18:29 PM
If anyone has some free time, please play the usual games with support and deal with their update flash, clear cache, cookie, use another browser and send a meaningless snapshot of a black window with no ad playing.
I tried to explain that this is a global issue and not an issue with one of my 2 computers or 3 browsers.
Sigh...
We asked you to explain, but you didn't want to answer anymore.
Before we send something up (believe me, we only had less than 10 tickets across all servers for this issue), we have to ensure we exclude everything that could cause it. Therefor some participation is needed, so we can escalate things.
On a different note, yesterday on PL everything seemed to work again, before the reset. Not sure about UK/US?
#11
Posted 28 January 2020 - 00:09 AM
Not working again
#12
Posted 28 January 2020 - 10:45 AM
Please give us tickets in regards of this, so we can send it up the chain
- FetWolf likes this
#13
Posted 28 January 2020 - 12:21 PM
yeah, broke again for me too. And sorry, too busy to do the ticket back-and-forth.
#14
Posted 28 January 2020 - 14:27 PM
TV ads are broken for me as well.
It was broken last week but then worked for a few days until last night!
#15
Posted 28 January 2020 - 16:18 PM
We are aware, and this has been reported to development. Hopefully it gets fixed quickly. We apologize for the inconvenience.
In love with my Baby.
#16
Posted 29 January 2020 - 04:33 AM
Gone for me again, since yesterday
#17
Posted 01 February 2020 - 06:23 AM
3 days & still not fixed, get it sorted will ya
#18
Posted 01 February 2020 - 09:42 AM
The devs are working on a fix. We do not know the timeschale they need to fix this.
#19
Posted 17 April 2020 - 19:46 PM
There might be some news coming for this on a very short term.
#20
Posted 18 April 2020 - 01:31 AM
I'm guessing that will say that BBE doesn't have any rights anymore on getting ads as we are an "adult" game lol
UK1 - Jason777
UK2 - JasonXXX
NU1 - JV676767
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