Jump to content


Photo

TV Ads Broken?


  • Please log in to reply
24 replies to this topic

#1 wuffy

wuffy

    Advanced Member

  • Members
  • PipPipPip
  • 109 posts
  • World:UK1
  • Character:Pinkyslapalot
  • Studio:Abusement Park



Reputation: 94

Posted 24 January 2020 - 01:48 AM

Are the Ads broken for everyone?   They were working fine for me until a couple of days ago...just in time for when I really need to use them to get through a week of double energy. :(



#2 Tasha

Tasha

    Member

  • Members
  • PipPip
  • 15 posts
  • LocationLondon, UK
  • World:UK2
  • Character:Tasha
  • Studio:SEXY REBELS
Reputation: 13

Posted 24 January 2020 - 03:54 AM

They are for me as well



#3 Andrea6969

Andrea6969

    Advanced Member

  • Members
  • PipPipPip
  • 199 posts
  • LocationNew Jersey, USA
  • World:UK2
  • Character:Andrea6969
  • Studio:Bros and Hoes



Reputation: 177

Posted 24 January 2020 - 07:31 AM

Same for me. Also seen several players reporting this in the "Shoutbox" in the German forum. Ticket sent. Latest staff reply, they are aware of the problem,  currently working on fixing this issue, but  unable to provide a time frame for it being fixed.

Until then just enjoy more time of gaming fun. :P



#4 mel25

mel25

    Advanced Member

  • Members
  • PipPipPip
  • 160 posts
  • LocationUK
  • World:UK2
  • Character:Sophie34b
  • Studio:Sophies Studio






Reputation: 123

Posted 24 January 2020 - 10:40 AM

Have same problem too :(



#5 dparadise

dparadise

    Advanced Member

  • Members
  • PipPipPip
  • 489 posts
  • LocationBreda
  • World:UK2
  • Character:Dparadise
  • Studio:Angels & Sinners






Reputation: 303

Posted 24 January 2020 - 12:43 PM

We do appreciate the feedback, also in other countries, the issue has arised.

 

Please report this issue also to the support if you haven't done this yet, so we can relay the issue to the people responsible :)


  • wuffy and FetWolf like this
Happy Holidays. Wishing you all a happy, healthy and amazing 2021!

#6 wuffy

wuffy

    Advanced Member

  • Members
  • PipPipPip
  • 109 posts
  • World:UK1
  • Character:Pinkyslapalot
  • Studio:Abusement Park



Reputation: 94

Posted 24 January 2020 - 13:50 PM

If anyone has some free time, please play the usual games with support and deal with their update flash, clear cache, cookie, use another browser and send a meaningless snapshot of a black window with no ad playing. 

 

I tried to explain that this is a global issue and not an issue with one of my 2 computers or 3 browsers.

 

Sigh...



#7 Andrea6969

Andrea6969

    Advanced Member

  • Members
  • PipPipPip
  • 199 posts
  • LocationNew Jersey, USA
  • World:UK2
  • Character:Andrea6969
  • Studio:Bros and Hoes



Reputation: 177

Posted 24 January 2020 - 16:53 PM

If anyone has some free time, please play the usual games with support and deal with their update flash, clear cache, cookie, use another browser and send a meaningless snapshot of a black window with no ad playing. 

 

I tried to explain that this is a global issue and not an issue with one of my 2 computers or 3 browsers.

 

Sigh...

I learned that on my first ticket awhile back. Since then I always tell in any ticket right on the opening that I already tried those steps. They only asked if I use VPN or a proxy server so the text traffic was at least shortened. ;)

However, since they are aware of this, there are no further tickets necessary about this case..



#8 wuffy

wuffy

    Advanced Member

  • Members
  • PipPipPip
  • 109 posts
  • World:UK1
  • Character:Pinkyslapalot
  • Studio:Abusement Park



Reputation: 94

Posted 24 January 2020 - 21:15 PM

Starting to get a few to work now.  Fingers crossed.



#9 mel25

mel25

    Advanced Member

  • Members
  • PipPipPip
  • 160 posts
  • LocationUK
  • World:UK2
  • Character:Sophie34b
  • Studio:Sophies Studio






Reputation: 123

Posted 25 January 2020 - 13:35 PM

Fixed :)



#10 dparadise

dparadise

    Advanced Member

  • Members
  • PipPipPip
  • 489 posts
  • LocationBreda
  • World:UK2
  • Character:Dparadise
  • Studio:Angels & Sinners






Reputation: 303

Posted 25 January 2020 - 18:29 PM

If anyone has some free time, please play the usual games with support and deal with their update flash, clear cache, cookie, use another browser and send a meaningless snapshot of a black window with no ad playing. 

 

I tried to explain that this is a global issue and not an issue with one of my 2 computers or 3 browsers.

 

Sigh...

 

We asked you to explain, but you didn't want to answer anymore. 

Before we send something up (believe me, we only had less than 10 tickets across all servers for this issue), we have to ensure we exclude everything that could cause it. Therefor some participation is needed, so we can escalate things. 

 

 

On a different note, yesterday on PL everything seemed to work again, before the reset. Not sure about UK/US?


Happy Holidays. Wishing you all a happy, healthy and amazing 2021!

#11 Splash

Splash

    Member

  • Members
  • PipPip
  • 22 posts
  • World:UK2
  • Character:Splash
  • Studio:Tragically Malicious
Reputation: 9

Posted 28 January 2020 - 00:09 AM

Not working again :(



#12 dparadise

dparadise

    Advanced Member

  • Members
  • PipPipPip
  • 489 posts
  • LocationBreda
  • World:UK2
  • Character:Dparadise
  • Studio:Angels & Sinners






Reputation: 303

Posted 28 January 2020 - 10:45 AM

Please give us tickets in regards of this, so we can send it up the chain :)


  • FetWolf likes this
Happy Holidays. Wishing you all a happy, healthy and amazing 2021!

#13 wuffy

wuffy

    Advanced Member

  • Members
  • PipPipPip
  • 109 posts
  • World:UK1
  • Character:Pinkyslapalot
  • Studio:Abusement Park



Reputation: 94

Posted 28 January 2020 - 12:21 PM

yeah, broke again for me too.   And sorry, too busy to do the ticket back-and-forth.



#14 FetWolf

FetWolf

    Member

  • Members
  • PipPip
  • 19 posts
  • LocationCanada
  • World:UK2
  • Character:FetWolf
  • Studio:Sophie's Studio
Reputation: 15

Posted 28 January 2020 - 14:27 PM

TV ads are broken for me as well.
It was broken last week but then worked for a few days until last night!



#15 CaptC

CaptC

    Advanced Member

  • Members
  • PipPipPip
  • 1,029 posts
  • LocationTexas, USA
  • World:UK1
  • Character:CaptChrissy
  • Studio:Abusement Park
Reputation: 791

Posted 28 January 2020 - 16:18 PM

We are aware, and this has been reported to development. Hopefully it gets fixed quickly. We apologize for the inconvenience.


Retired from the game. Not from life.
In love with my Baby.

#16 Tasha

Tasha

    Member

  • Members
  • PipPip
  • 15 posts
  • LocationLondon, UK
  • World:UK2
  • Character:Tasha
  • Studio:SEXY REBELS
Reputation: 13

Posted 29 January 2020 - 04:33 AM

Gone for me again, since yesterday



#17 Tasha

Tasha

    Member

  • Members
  • PipPip
  • 15 posts
  • LocationLondon, UK
  • World:UK2
  • Character:Tasha
  • Studio:SEXY REBELS
Reputation: 13

Posted 01 February 2020 - 06:23 AM

3 days & still not fixed, get it sorted will ya



#18 dparadise

dparadise

    Advanced Member

  • Members
  • PipPipPip
  • 489 posts
  • LocationBreda
  • World:UK2
  • Character:Dparadise
  • Studio:Angels & Sinners






Reputation: 303

Posted 01 February 2020 - 09:42 AM

The devs are working on a fix. We do not know the timeschale they need to fix this.


Happy Holidays. Wishing you all a happy, healthy and amazing 2021!

#19 dparadise

dparadise

    Advanced Member

  • Members
  • PipPipPip
  • 489 posts
  • LocationBreda
  • World:UK2
  • Character:Dparadise
  • Studio:Angels & Sinners






Reputation: 303

Posted 17 April 2020 - 19:46 PM

There might be some news coming for this on a very short term.


Happy Holidays. Wishing you all a happy, healthy and amazing 2021!

#20 Jason777

Jason777

    Advanced Member

  • Members
  • PipPipPip
  • 235 posts
  • LocationBelgium
  • World:UK1
  • Character:Jason777 - UK2 JasonXXX
  • Studio:Abusement park - UK2 TM






Reputation: 185

Posted 18 April 2020 - 01:31 AM

I'm guessing that will say that BBE doesn't have any rights anymore on getting ads as we are an "adult" game lol


ePUgNQJ.png

 

UK1 - Jason777

UK2 - JasonXXX

NU1 - JV676767





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users