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TV adds dont work anymore after the update


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#1 Flipmo

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Posted 25 November 2015 - 11:39 AM

Well again the TV adds, you can click during missions to cut time in half, dont work anymore after the update. You just get a little banner on the bottom, after that the tv goes black and never stops. Only way to continue is to click 'Return to the game'

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#2 Becky Lynch

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Posted 25 November 2015 - 11:42 AM

Did you submit a ticket? I'm gonna move this to suggestions and discussions since its not a question.

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#3 IceyAngels

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Posted 26 November 2015 - 04:37 AM

They haven't worked in a while for a few of us.  Says no video available in your area.  Looks like it will start, then nothing.  I gave up on tickets.


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#4 Shimmer2

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Posted 26 November 2015 - 04:56 AM

They haven't worked in a while for a few of us.  Says no video available in your area.  Looks like it will start, then nothing.  I gave up on tickets.

Hello IceyAngels, please submit a ticket so the appropriate actions can be taken. Thank you.


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#5 Becky Lynch

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Posted 26 November 2015 - 05:01 AM

Submitting a ticket is the best way to let them know about issues like this. It may be an ongoing problem that they are working on and the more information they gather from tickets the faster a resolution can be found.  We can certainly pass along that this issue is happening but the first thing we will be asked to do is suggest that you submit a ticket. ;)


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#6 AngelicaSynn

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Posted 26 November 2015 - 06:13 AM

Without submitted tickets, they can't figure out if the issue is widespread or personal, since not everyone updates all their computer's software each time the company sends out a patch...


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