Hey Ei,
I thought we went over the ToS 'Custom Movie Title' issue in another thread...
There's a translation issue report section on the board here
http://forum.uk.bigb...n-issue-report/
But you're correct, I think. It needs much more than players posting what they think is incorrect. It needs an English major to go through everything with a fine-tooth comb IMO. The title generator I think sorely needs to be redone so that it's consistent with game TOS and the posted rules for custom titles. The later need to be fully understood by the support people who review reported rule violations. And they need to be actually playing this game so that they are aware of what is being dished out randomly; that some of it is worse than the things they hand out warnings for
First off let me say, I commiserate. There is a bit of a disconnect between two governing facets of the game;
- Game makers & Terms of Service
- Support staff & Terms of Service
The Terms of Service (ToS) are put in place to set an expectation of game play. When reading the ToS rules some areas appear to be generic in nature (ie. a gray zone), requiring a judgement should a complaint be forwarded.
When the Game makers made their movie title generator, some of their titles were questionable by the game-playing community (as some of them still are), but the game playing community is smart enough to tell what is a generic title and what is not.
Fast forward to the ability to make your own movie title. For a small fee, you too can make a movie title that might be found questionable by the game playing community. ANYONE playing the game can report such a title they found objectionable.
And this is where the disconnect comes in; the Support staff while aware of the ToS, are not aware of every movie title piece generated by the movie-generator. So while the generator drops an F-bomb, if a custom title has the same F-bomb then it may be ruled as inappropriate (on it's own merit) by the Support staff should that title get reported by the game-playing community.
Do I think this is fair? No. Ideally, Support staff, Game makers, and ToS should all be on the same page when it comes to what is acceptable. The gray zones are meant to allow for judgment, but unfortunately it also allows for confusion and inconsistencies.
I am sorry your custom movie title was deemed inappropriate by the Support staff (how long ago did this happen - I would like to find that thread), and maybe bump it up by adding this subject to it.
-TB
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