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Trouble with Advent calendar

advent trouble

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#1 DoctorLove

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Posted 03 December 2014 - 01:46 AM

Every time I try to get the days DVD (after logging in), I get an "ERROR  -  Please login to the forum and try again".    After about 10 tries, I'm posting it here.


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#2 Funnette

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Posted 03 December 2014 - 17:33 PM

please it possible that you just copy past badly, the code just double click on the voucher to be sure, then tell us if it's working or not 



#3 DoctorLove

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Posted 04 December 2014 - 02:30 AM

"We could not find the validation request you are attempting to verify. This is likely because you have already validated your account, or an administrator has validated your account for you. Please try to login with your registration details now."

 

Still not working.....


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#4 Funnette

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Posted 04 December 2014 - 22:18 PM

did you confirm your mail for the forum ?



#5 DoctorLove

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Posted 05 December 2014 - 00:50 AM

yes



#6 Funnette

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Posted 05 December 2014 - 16:57 PM

Can you send screen when you have that error message please



#7 DoctorLove

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Posted 05 December 2014 - 19:16 PM

It is now working.


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#8 Funnette

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Posted 05 December 2014 - 19:27 PM

what did you do ? for next user who have the same problem 


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#9 Rika

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Posted 05 December 2014 - 20:13 PM

Another little thing with the advent calendar!

 

can the codes be saved and used at a later date?

 

I got an energy bonus today but want to save it till i have a little more time to use it, rather than it be wasted :)

 

Thank you!

 

Rika xx


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#10 Xashija

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Posted 07 December 2014 - 12:22 PM

The codes are valid until December 31st :)


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#11 DoctorLove

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Posted 10 December 2014 - 03:39 AM

again not working.....



#12 Gousgounis

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Posted 20 December 2014 - 01:19 AM

I try to enter a voucher code and ive got a message back saying : ''The entered voucher code is not approved for this server ''

What is wrong with that and i cant get the reward ??



#13 unnie

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Posted 20 December 2014 - 10:26 AM

When you get the code, there's no need to do anything but the following;

 

  1. Only click on the code, to get it copied onto the clipboard
  2. Paste it directly to where you redeem your code/reward in the game

 

It has come to our attention, that the newly started Greek server (GR) does NOT have this event at all (Advent calendar). Therefore, the codes are not valid on it.

 

If these tips do not work, just tell us again. (I know, it is frustrating)

 

The most simple way to get this to work out, to get some kind of solution, would still be to open a ticket with game support, at this address (UK).


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#14 IceyAngels

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Posted 01 December 2015 - 01:32 AM

So all my calendar has days.  Everything says December.  Because it is not midnight here, does this mean I can't use it until tomorrow?



#15 bloodyjake

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Posted 01 December 2015 - 01:41 AM

Where is the advent calendar tab?

#16 IceyAngels

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Posted 01 December 2015 - 01:42 AM

Where is the advent calendar tab?

 

Right at the top, there are tabs, says play, forum, members, advent calendar


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#17 bloodyjake

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Posted 01 December 2015 - 01:47 AM

Right at the top, there are tabs, says play, forum, members, advent calendar

 

Right at the top, there are tabs, says play, forum, members, advent calendar

 

Sorry to ask again.
I'm using android version, and only got messenger, notifications, members, forums, new content, status update, search, and mark all read.

Right at the top, there are tabs, says play, forum, members, advent calendar

 

Thank you IceyAngels. I got it now. I have to click the full version tab on my andfoid and redirect it to the web based. Thank you.



#18 Harmony

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Posted 01 December 2015 - 02:30 AM

never mind all working ok


Edited by Harmony, 01 December 2015 - 02:39 AM.


#19 Garm

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Posted 01 December 2015 - 03:50 AM

advent starts dec 1 ?



#20 IceyAngels

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Posted 01 December 2015 - 03:51 AM

advent starts dec 1 ?

 

well it appears that mine won't work until Dec 1 which is tomorrow, while other people seem to already have it :(







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